Privacy Policy

Kidsvideostock ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products.

1. Information We Collect

• Personal Data: When you make a purchase, download a free bundle, or sign up for our newsletter, we collect personal information such as your name, email address, and billing details.

• Payment Information: All transactions are processed through secure third-party payment gateways. We do not store or have direct access to your full credit card numbers.

• Automatically Collected Data: Our website platform (Wix) automatically collects certain information about your device and visit, including your IP address, browser type, operating system, and browsing behavior through cookies.

2. How We Use Your Information

• To process your transactions and instantly deliver the downloadable digital products (3D animation scenes and bundles) you purchased.

• To provide customer support and respond to your inquiries regarding technical issues (e.g., corrupted files) or licensing questions.

• To send administrative information, such as order confirmations or updates to our License Agreement.

• To send marketing communications, such as free 3D bundles, discounts, or new category announcements, provided you have opted in. You can unsubscribe from these emails at any time.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We share your data strictly with essential service providers required to operate our business:

• Wix: As our website hosting and e-commerce infrastructure provider.

• Payment Processors: To securely process your transactions (e.g., Stripe, PayPal).

• Legal Protections: We may disclose your information if required by law or to protect our intellectual property rights, particularly concerning copyright infringement or violations of our License Agreement.

4. Cookies and Tracking

We use cookies to maintain your session, keep track of items in your shopping cart, and analyze site traffic to improve our store. You can manage or disable cookies through your browser settings, though disabling them may affect your ability to complete a purchase on the site.

5. Your Data Protection Rights

Depending on your location (such as under the GDPR in Europe or CCPA in California), you may have the right to access, update, or request the deletion of the personal data we hold about you. To exercise these rights, please reach out to us using the contact information below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at: Email: support@kidsvideostock.com